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RESOURCES: Operate | Help & Feedback

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Top reasons why change fails

LINK TO ARTICLE

User Adoption Strategies Trail

LINK TO TRAILHEAD

Help and adoption – training

Unit1 : The benefits and key principles of great user adoption
Unit 2 : Failing to plan is planning to fail
Unit 3 : Engaging users and understanding their business processes and needs
Unit 4 : Training users on the processes that are supported by Salesforce
Unit 5 : Embed training materials at point of need
Unit 6 : Roll-out training to end users
Unit 7 : Metrics, metrics, metrics and feedback

In-app help

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