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@Dreamforce is one massive singles party
It’s like singles dating Dreamforce, like most conferences now is geared up to be presentations and a…
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Best complaints letter…..ever
This is a complaints letter to Ryan Air, a low cost, no-frills carrier in Ireland. It…
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Surviving @Dreamforce for the last 10 years
I consider myself a Dreamforce veteran – a repeat offender. I was founder and CEO of…
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Making pizza is a simple as 2, 3, 1, 4, 5..
PassionePizza.com are Italians on a mission to give everyone the opportunity to make great pizza at…
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Free #df15 ticket so can’t see FooFighters?
If you have registered for a free pass (registration link) to Dreamforce15 you will…
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Loyalty101 – a master class from Ferrari
For years I have collected miles with a few different airlines but managed to fly only…
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Cheaters website hacked. 37m worried.
Every company at some point is likely to be hacked, have an employee make a…
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Why Slack is so successful
The memo linked below was sent to the team at Tiny Speck, the makers of Slack,…
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CRM = Customer Rejection Management
Every major organization has some form of customer call center. You may have renamed yours “contact…